Hotelink

For Hotel Managers

Do you wish to create an unforgettable guest experience but you find yourself obstructed by countless administrative tasks in your way? Let Hotelink unburden you.

• Focus on the daily operations and hand over your back office.
• Finally achieve big projects that you never got around to.
• Optimize your turnover by identifying and exploiting new opportunities.

With our help, you only have to focus on what you do best: providing your guests with an unforgettable stay.

Our Services

For Hotel Owners

Do you want to stay informed about the performance of your hotel? Let Hotelink provide you with insights into hotel figures and always stay up to date.

• Gain insights into the daily figures.
• Make use of a clear management dashboard.
• Easily and quickly calculate the potential of a new location.

Schedule a consultation today and let us provide insight into your current and future situation.

We are Hotelink

Hotelink was founded by hospitality professional Lisette. Having worked as a hotel and project manager for years, she understands the challenges that independent hotels struggle with on a daily basis. While hotel chains rely on a head office, independent hotels set up their systems individually, procedures and marketing campaigns - a costly and complex process. Hotelink offers the solution. As a virtual head office, we take over (part of) the administrative burden for you. This way you can focus on utilizing your creativity, without having to build a full back office team.

Our team, reinforced by Nagham, an administrative jack-of-all-trades with extensive hotel experience, is at your service. We do not only take over the hotel administration, but also help realize new projects. In addition, we identify improvements and support property owners in providing insight into figures and attracting new locations.

Curious about the possibilities for your organization? Leave your details via the link below and we will contact you immediately.

A complete solution for independent hotels

No more worries about setting up systems, setting up marketing
campaigns or managing your HR department. You focus on your guests, we do the rest.

Technical Service
•Setting up Multi-Year Maintenance Plan (MYMP)
•Managing and concluding maintenance contracts
•Performing minor maintenance
•Offering breakdown services
Revenue Management
•Joining new channels
•Determining pricing strategy
•Delivery of forecast and price proposals
•Pricing of PMS
Set up General Structure
•Mapping out mission, vision & core values
•Setting up and evaluating goals
•Checking the room setup
•Setting up the communication structure
•Running general scan
Operational Support
•Providing SOP’s in video and writing
•Setting up of PMS & operational systems
•Carrying out bi-weekly quality control
•Signaling new possibilities
•Purchasing, contract management and connection of new suppliers
Financial Support
•Setting up financial systems
•Providing annual budget, monthly and quarterly reports
•Creditors and debtors administration
•Checking the current financial structure
•Checking the cash flow
HR
•Setting up onboarding process
•Checking and drafting employment contracts
•Carrying out contract administration
•Writing and posting vacancies
•Setting up salary scales
•Setting up a feedback system
Reservations
•Handling reservations from 8 rooms
•Determining and monitoring cancellation policies
•Keeping track of current contracts (corporate & leisure)
•Execution of reports
Marketing Support
•Keeping the website up to date
•Uploading arrangements & packages
•Social Media Chanels management
•Identifying new partners and channel opportunities
•Joining Oaky (Hotel Upselling Software)
•Regular guest policy
•Maintaining contact with partners